Shipping Policy

At Cartsyra, we are committed to providing fast, reliable, and transparent shipping to ensure your orders arrive safely and on time.

Order Processing

Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).
You will receive an order confirmation email once your purchase is complete.
Once your order is shipped, you will receive a tracking number via email.

Shipping Methods & Delivery Times

We offer standard shipping for all orders. Delivery times may vary depending on your location:

Within Canada: 3–7 business days
International Orders: 7–21 business days (depending on customs and carrier)

Delivery times are estimates and may be affected by external factors such as weather, customs processing, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your order weight, destination, and shipping method. Any applicable taxes or customs duties for international orders are the responsibility of the customer.

Tracking Your Order

After your order is shipped, you will receive a tracking number via email.
You can use the tracking number to monitor your shipment on the carrier’s website.
If you have not received your tracking information within 48 hours of order confirmation, please contact our support team at Support@Cartsyra.shop.

Shipping Address

Please ensure your shipping address is accurate and complete. Cartsyra is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your order is lost or damaged during transit, please contact our support team immediately.
We will work with the carrier to resolve the issue and may offer a replacement or refund depending on the circumstances.

International Shipping

Customs regulations and import duties may vary by country. Customers are responsible for any applicable fees.
International delivery times are estimates and may take longer due to customs delays or local postal service policies.